RocketDial User Guide
This section will familiarize
you with the features of RocketDial
1. Using RocketDial
Launching RocketDial
Accessing The User Interface
Setting Username and Password Information
Changing Image Quality Settings
Starting and Stopping RocketDial
Closing RocketDial
2. Accessing RocketDial
Advanced Options
Viewing Acceleration Statistics
Viewing Performance
Settings
Changing Connection Settings
Bypassing RocketDial for Selected Sites
Accelerating Flash
Accelerating FTP
Accelerating Email
Blocking In-page Advertisements
Updating Software
Using Privacy Manager
Help
Running Diagnostics Tool
Getting Technical Help from Support Website
Accessing Product Version Information
Changing Settings from RocketDial Toolbar
3. Uninstalling
Uninstalling RocketDial
Need further assistance? Please feel free to contact
us for product information or feedback.
Launching
RocketDial
RocketDial launches automatically each time you start Windows®. It
operates in the background to accelerate your Internet connection.
No user intervention is required.
If RocketDial is not running and you need to launch it manually,
an icon titled "RocketDial" is located in the Windows® Start
Menu under the RocketDial folder (as shown below).
If RocketDial is running, the RocketDial system tray icon will appear
in the Windows® system tray (as shown below).
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Accessing The User
Interface
Once launched, the RocketDial icon will remain in the system tray
(as shown below).
In general, there will be no need to change the settings during Web
browsing. You can use the user interface to change settings, access
the Privacy Manager, view the connection status, and check the acceleration
statistics. To access the user interface features, click on the RocketDial
icon in the system tray (shown above). A pop-up menu will appear (shown
below), providing access to all the features of the product. Selecting
and single-clicking any of the menu items will access that particular
feature.
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Setting Username and
Password Information
Your username and password information is located under the Connection
tab. To set the username and password:
Click on the RocketDial system tray icon and select "Settings..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Click on the "Connection" tab.
Enter your username and password in the fields provided. To avoid
having to do this each time you connect, ensure that the "Save
password" box is checked.
Depending on your operating system, upon connecting to the internet,
a connection balloon may appear above the RocketDial icon in the system
tray. To disable this feature, check the "Hide Connection Balloon"
box.
To save your settings, press the "OK" button. The changes
will take effect the next time RocketDial is restarted.
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Changing Image Quality
Settings
The image quality setting changes the quality of images that appear
in supported Web browsers while the RocketDial is enabled. The higher
the quality you select, the longer it will take for images to load.
For slower Internet connections, it is recommended that you lower
your image quality. This slider can be adjusted anytime while browsing.
You can easily obtain original image quality for a particular image
(See "Getting Original Image Quality"), so don't be overly
conservative about lowering your image quality setting.
Click on the RocketDial system tray icon and select "Settings..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Select the "Image Quality" tab.
Use the slider to adjust the Image Quality settings.
Click the "OK" button to save the settings.
Getting Original Image Quality
Note: The following information applies only when browsing with Internet
Explorer 5.0® or later and Firefox® 1.5 or later.
If you would like to request the original quality image while browsing,
simply right-click on the desired image within your Web browser and
select "Show Original Image" from the menu (shown below).
The original quality image will appear in place of the lower quality
image (shown below).
If you want to see the original quality version of all images on
the current page, simply right-click on any image within your Web
browser and select "Show All Original Images" from the menu
(shown below).
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Starting and Stopping
RocketDial
When RocketDial is launched it automatically connects. Occasionally,
you may need to stop or start RocketDial manually.
Stopping RocketDial:
If you want to manually disconnect RocketDial, click on the RocketDial
system tray icon to access the pop-up menu. Select the menu item "Stop
RocketDial".
The icon that indicates RocketDial is disabled will appear on the
system tray (shown below).
Starting RocketDial:
If RocketDial is stopped and you want to start it manually, click
on the RocketDial system tray icon to access the pop-up menu. Select
the menu item "Start RocketDial".
The icon that indicates RocketDial is disabled will be replaced by
the enabled icon (shown below) once your connection is authenticated.
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Closing RocketDial
To close RocketDial:
Click on the RocketDial system tray icon and select "Exit"
from the pop-up menu. RocketDial will disconnect and close. Doing
this will not close any open Web browser windows.
Note: RocketDial will automatically launch again the next time you
reboot your computer.
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Viewing Acceleration
Statistics
You can view the acceleration statistics and how they change dynamically
using the Statistics dialog.
Click on the RocketDial system tray icon and select "Statistics..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Click the "Reset" button to reset the statistics. This
can be done at any time (even while browsing) without affecting RocketDial's
performance or operation.
Click the "Details" button to view more detailed statistics
(see below).
The following table provides a description of the statistics that
are displayed:
Original Data
Size of the original (uncompressed) data.
Actual Data
Amount of compressed data that has been sent by RocketDial.
Savings Ratio
Factor of reduction in data. E.g. A savings ratio of 4.00 means that
the actual data that has been sent is 1/4 the size of the original
data due to compression.
Text-based
Statistics regarding compression of text-based content.
Graphics
Statistics regarding compression of graphical content.
Others
Statistics regarding compression of content that is neither text nor
graphical.
Upstream
The total amount of original and compressed data uploaded.
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Viewing Performance
You can view your RocketDial's overall performance using the Performance
dialog.
Click on the RocketDial system tray icon and slect "Performance..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Click the "Reset" button to reset the statistics. This
can be done at anytime (even while browsing) without affecting RocketDial's
performance or operation.
From this screen you can view the size of the original (uncompressed)
data transferred through RocketDial, the actual (compressed) size
of the data, and your savings ratio. For example, a savings ratio
of 7 means that the actual data that has been sent is 1/7 the size
of the original data due to compression.
Also, this window displays the speed of your connection and the estimated
amount of downloading/uploading time that has been saved by using
RocketDial. Note that these two features are only available when using
a dial-up connection.
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Changing Connection
Settings
Normally, the connection settings that are set during installation
do not need to be changed. If we provide new connection settings,
you will have to change the preset ones using the "Settings..."
dialog.
Click on the RocketDial system tray icon and select "Settings..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Click the "Connection" tab.
Click the "Advanced..." button.
Change the "Remote Server Hostname" and "Server Port"
to the ones provided to you by us. In most cases, it is unnecessary
to change the "Local Listening Port".
Press the "OK" button to close the "Connection"
dialog box and save your new connection settings. These settings will
be changed after you restart RocketDial.
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Bypassing RocketDial
for Selected Sites
If you wish to bypass RocketDial for certain Web sites (e.g. Web
sites on your local corporate intranet), then simply select the "Features"
tab in the "Settings..." dialog and click on "Proxy
Exclusion" (see below). You have two options for bypassing sites:
If you have already defined a proxy exclusion list in your Web brower,
select "Use browser's proxy exclusion settings" to configure
RocketDial to exclude these sites as well.
You may also "Specify a proxy exclusion list" by selecting
this option. In the given text field, list all the Web sites, separated
by semicolons, that you wish to bypass RocketDial.
Stop and then start RocketDial. Please refer to the Starting and
Stopping RocketDial section of the product guide for detailed instructions.
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Accelerating Flash
RocketDial can accelerate Macromedia® Flash™ files. The degree of
compression is based on the Image Quality setting.
To enable Flash acceleration:
Click on the RocketDial system tray icon and select "Settings..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Select the "Features" tab.
Check the "Macromedia Flash" checkbox.
Press the "OK" button to save the settings.
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Accelerating FTP
RocketDial provides FTP acceleration. If this feature is enabled,
both download and upload FTP traffic will be accelerated. FTP acceleration
works with any FTP client in both passive and active mode, including
Internet Explorer®, CuteFTP®, WS_FTP® and SmartFTP.
To enable FTP acceleration:
Click on the RocketDial system tray icon and select "Settings..."
from the pop-up menu. Please refer to the User Interface section of
the product guide for detailed instructions.
Select the "Features" tab.
Check the "FTP" checkbox.
Press the "OK" button to save the settings. The changes
will take effect the next time RocketDial is restarted. You also need
to restart the browser if you are using Internet Explorer® as your
FTP client.
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Accelerating Email
RocketDial can reduce the amount of time taken to send and receive
emails. This feature works with any POP3 or IMAP email accounts. RocketDial
is compatible with Outlook Express®, Eudora®, Opera® Mail, Pegasus®
and Netscape® Mail. Since RocketDial accelerates email automatically
without any user intervention, you can use your mail program exactly
as you normally would.
To change the email acceleration settings:
Click on the RocketDial system tray icon and select "Settings...".
Please refer to the User Interface section of the product guide for
detailed instructions.
Select the "Features" tab.
To enable/disable acceleration in receiving emails from a POP3 account,
check/uncheck the "POP3" checkbox.
To enable/disable acceleration in sending emails, check/uncheck the
"SMTP" checkbox.
To enable/disable acceleration in receiving emails from an IMAP account,
check/uncheck the "IMAP" checkbox.
Press the "OK" button to save the settings. The changes
will take effect the next time that RocketDial and your mail client
are restarted.
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Blocking In-Page Advertisements
RocketDial can block many graphical advertisements that appear on
various Web pages (i.e. ad banners). Enabling this feature will prevent
these ads from being downloaded and displayed in your Web browser.
Thus, the Ad-Blocking feature will reduce the time taken to download
Web pages.
To enable or disable the Ad Blocker:
Click on the RocketDial system tray icon and select "Settings...".
Please refer to the User Interface section of the product guide for
detailed instructions.
Select the "Features" tab.
To enable ad blocking, check the "Ad-Blocking" checkbox.
To disable ad blocking, uncheck it.
Press the "OK" button to save the settings.
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Updating Software
AutoUpdate will inform you of any major or minor software upgrades
to the RocketDial Service. By default, you will be notified of all
software upgrades.
To manually update RocketDial:
Open the "Settings..." dialog. Please refer to the User
Interface section of the product guide for detailed instructions.
Click on the "Update" tab.
Select "Update Now" to upgrade to the latest version. Note
that the button is disable if no update is available
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Using Privacy Manager
RocketDial's Privacy Manager provides a more secure browsing environment.
It applies when browsing with Internet Explorer 5.0® or later. Privacy
Manager can clear the cache (the Internet Explorer® cache and the
cache of any Web browser that uses the same cache folder), cookies,
and history in the Temporary Internet Files folder.
Click on the RocketDial taskbar icon to access and select "Privacy
Manager" from the pop-up menu. Please refer to the User Interface
section of the product guide for detailed instructions.
Check the items you would like to clear. For example, if you want
to clear the Internet Explorer® cache, check "Delete all cached
webpages and other Temporary Internet Files" checkbox.
Click on the "Run" button to start the actions. A dialog
"The selected actions have completed successfully" will
appear once all the selected items are deleted.
Click on the "OK" button to close this window.
Click on the "Close" button to exit the Privacy Manager
dialog.
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Running Diagnostics
Tool
If you contact us for technical support, the support personnel may
request that you send a diagnostics report to them. The diagnostics
report contains system information, such as your RocketDial settings
and connectivity, which will allow us to provide further assistance.
To create a diagnostics report:
Click on the RocketDial system tray icon to access the pop-up menu.
Select "Help" > "Diagnostics" to display the
Diagnostics dialog.
Click on "Create Report".
Launch your email application, compose an email, paste the results
into the email (the results have already been copied to your clipboard),
and send it to us.
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Getting Technical Help
from The Support Web site
To get more information on RocketDial and troubleshooting, please
visit our support Web site. You can access our support site by clicking
on the system tray icon and selecting "Help "> "Support
Website".
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Accessing Product Version
Information
To view the product version information:
Click on the RocketDial system tray icon to access the pop-up menu.
Select "Help" > "About" to display the About
dialog (see below).
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Changing Settings from RocketDial Toolbar
There are two methods to access the RocketDial menu. For previous
versions, you can only access the menu by clicking the system tray.
Starting from version 4.0, you can also access the menu from the RocketDial
Toolbar in Internet Explorer® (shown below).
To access the RocketDial menu, simply click the arrow sign beside
the RocketDial title on the toolbar and expand the menu items.
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Uninstalling RocketDial
Under the Windows Control Panel, select "Add or Remove Programs".
Select RocketDial and click Remove.
The uninstaller will launch and guide you through the uninstallation
procedure.
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