RocketDial FAQ's


Overview of RocketDial

Supported Browser versions

Product Details


RocketDial FAQs

Have a question about the RocketDial accelerator or how it will benefit you while using the Internet? Read on, we have the answers for you!

1. Overview of RocketDial

How does RocketDial work?

How fast is RocketDial?

What other features does RocketDial offer?

Will I benefit from using RocketDial?

Will RocketDial speed up everything I do on the Web?

2. Supported Browser Versions:

Can I use RocketDial with browsers other than Internet Explorer?

3. Product Details

How do I use Internet Explorer with RocketDial

Where can I get product information on how to use RocketDial?

Where do I go if I have problems with RocketDial?

Does RocketDial speed up email?

Does RocketDial speed up my secure (HTTPS) transactions such as my Web banking?

What operating systems or platforms can RocketDial be installed on?

What system requirements are necessary to use RocketDial?

Why is RocketDial disabled right after it launches?



1. Overview of RocketDial

How does RocketDial work?

accelerates your Internet access through proprietary text and image compression, content caching, and other network optimizations.

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How fast is RocketDial?

The exact amount of acceleration can vary, but with RocketDial you will notice a significantly faster experience when you visit Web sites, send and receive emails, and perform many other Web-based activities.

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What other features does RocketDial include?

RocketDial offers the following value-added services in addition to speeding up your Web and email usage:

Banner-Ad Blocking - Stop the ads, and surf faster!
FTP Acceleration - Accelerate FTP file transfer!
Privacy Manager - Provide a more secure browsing environment!
Integrated Diagnostic Support Tool!

For detailed information about these features, please refer to the "User Guide" section.

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Will I benefit from using RocketDial?

If you have a slow Internet connection (such as a dial-up or wireless connection) with a bandwidth of less than 300Kbps, you will experience a significant degree of acceleration using .

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Will RocketDial speed up everything I do on the Web?

RocketDial significantly speeds up Web page access. To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets. Proprietary image compression is applied to GIF images, JPEG images, PNG images (with RocketDial version 5.0 and later) and Flash content.

also accelerates email traffic (POP3, IMAP and SMTP) and FTP using lossless compression.

does NOT speed up file downloads (except over FTP) and streaming audio/video. The HTTPS (secure Web sites) solution is only available with Acceleration Engine for Enterprises.

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2. Supported Browser Versions:

Can I use RocketDial with browsers other than Internet Explorer?

Yes. RocketDial works with any Web browser that allows you to specify an HTTP proxy. Here's a list of supported Web browsers:

Internet Explorer 5.0 and later
Firefox 1.5 and later
Make sure that you install the Firefox or Netscape extension when you install RocketDial. Once RocketDial is running, start the browser and browse as you normally would. No user intervention is required since RocketDial operates in the background.

If you encounter any problems, please make sure that the the HTTP proxy host is set to "localhost" or "127.0.0.1" and that the port number is set to the same local listening port as the one in your RocketDial settings. Its default value is 5400. Please refer to the "Troubleshooting" section for detailed information.

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3. Product Details:

How do I use Internet Explorer with RocketDial?

Start Internet Explorer and browse as you normally would. RocketDial is launched automatically every time Windows starts. It operates in the background to accelerate your Web connection. No user intervention is required.

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Where can I get product information on how to use RocketDial?

Please visit the "User Guide" section for detailed information on using the product and discovering its useful features.

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Where do I go if I have problems with RocketDial?

Detailed Installation Instructions
User Guide
Troubleshooting

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Does RocketDial speed up email?

Yes. RocketDial can reduce the amount of time it takes to send and receive email. RocketDial accelerates email automatically without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/IMAP/SMTP client, including Outlook Express, Eudora, Pegasus, Opera Mail, Mozilla Mail, and Netscape Mail. Email acceleration is enabled by default.

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Does RocketDial speed up my secure (HTTPS) transactions such as Web-banking?

HTTPS acceleration is supported in our Acceleration Engine for Enterprises. The normal RocketDial does not accelerate secure transactions. Secure Web sites will continue to work by bypassing the acceleration component.

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What Operating Systems or platforms can RocketDial be installed on?

Windows® Operating Systems:

Windows 98
Windows 98SE
Windows Millennium Edition (Windows ME)
Windows 2000 Service Pack 4
Windows XP
Windows XP Service Pack 2
Windows Vista

Macintosh® Operating System:

OS X 10.2 or later
Web Browser: Safari™ 1.0 or later


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What system requirements are necessary to use RocketDial?

Minimum system requirements for a PC:

Intel® Pentium® 200MHz (or equivalent)
64MB of RAM
At least 11MB of hard-drive space.

Minimum system requirements for a Macintosh:

PowerPC® G3 processor at 333MHz
128MB of RAM
6MB of hard drive space.

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